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Our
POLICY

Privacy Policy

Last Updated: August 2026

WELCOME

KATZ Miami respects the privacy of our guests, website visitors, subscribers, event attendees, and customers. This Privacy Policy explains how information may be collected, used, and protected when you interact with our website, make a reservation, RSVP for an event, submit an inquiry, place an order, join our mailing list, participate in a promotion, or otherwise interact with KATZ Miami.

Information We May Collect

Depending on how you interact with KATZ Miami, we may collect information including:

  • Name

  • Email address

  • Telephone number

  • Billing and transaction information

  • Purchase and order history

  • Reservation information

  • Event RSVP and ticket information

  • VIP reservation or package information

  • Private event and celebration inquiry details

  • Online food order information

  • Payment and refund status

  • Transaction identifiers

  • Communication and marketing preferences

  • Information submitted through website forms

  • Feedback, requests, and correspondence

Our website and technology providers may also automatically collect certain technical information, including IP address, browser type, device information, operating system, referring website or page, pages visited, website interactions, and cookie or analytics information.

How We Use Information

We may use information collected through KATZ Miami to:

  • Process purchases and payments

  • Process and fulfill online food orders

  • Manage reservations and paid reservations

  • Process event ticket purchases and RSVPs

  • Manage VIP reservations, packages, and experiences

  • Manage private event and celebration inquiries

  • Process deposits and event-related payments

  • Send confirmations, receipts, tickets, and service communications

  • Communicate changes regarding an order, reservation, event, or experience

  • Process eligible cancellations, credits, or refunds

  • Respond to customer service requests

  • Maintain transaction and accounting records

  • Improve our website, services, events, and guest experience

  • Measure website, advertising, and marketing performance

  • Detect and prevent fraudulent or unauthorized activity

  • Resolve payment disputes or chargebacks

  • Comply with applicable legal, tax, financial, and regulatory requirements

  • Send promotional communications when appropriate consent has been provided

Payments & Transaction Information

KATZ Miami accepts payments through our website and connected services for products and services that may include event tickets, paid reservations, VIP experiences and packages, online food orders, private event deposits, special experiences, and other offerings.

When you complete a transaction, KATZ Miami may collect and maintain transaction-related information including your name, contact information, billing details, items or services purchased, transaction amount, date, order or reservation information, payment status, refund information, and transaction identifiers.

Payment transactions are facilitated using secure payment technology and payment-processing services integrated with our website. Payment method information, including credit or debit card details, may be securely transmitted to and processed by authorized payment processors.

KATZ Miami may have access to transaction records and limited payment-related information necessary to confirm purchases, manage reservations and orders, issue authorized refunds, address disputes, provide customer support, prevent fraud, and maintain required financial records.

We do not use payment information for purposes unrelated to legitimate KATZ Miami transactions.

Transactional Communications

When you purchase a ticket, place an order, make a reservation, RSVP, purchase a VIP experience, submit an event inquiry, or complete another transaction, we may send communications necessary to administer that activity.

These may include:

  • Order confirmations

  • Payment receipts

  • Reservation confirmations

  • Event tickets or RSVP confirmations

  • Event updates

  • VIP booking information

  • Pickup or fulfillment information

  • Cancellation notices

  • Refund confirmations

  • Important service or account notices

These communications are considered transactional or service-related communications and may be sent regardless of whether you have subscribed to promotional marketing.

Marketing Communications

Guests may choose to subscribe to receive information about KATZ Miami, including upcoming events, dining experiences, nightlife, special offers, promotions, new offerings, and other updates.

Marketing consent is optional and is separate from completing a purchase, reservation, RSVP, or inquiry unless otherwise clearly disclosed.

You may unsubscribe from promotional email communications at any time using the unsubscribe option provided in those communications.

Unsubscribing from marketing does not prevent KATZ Miami from sending necessary transactional communications concerning an existing order, purchase, reservation, ticket, RSVP, event, or other requested service.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to operate website functionality, remember preferences, understand how visitors interact with the website, improve performance, measure marketing campaigns, and support advertising.

These technologies may be provided by KATZ Miami or third-party service providers.

Where required by applicable law, visitors may be provided with options to accept, reject, or manage applicable cookie preferences.

Analytics & Advertising

KATZ Miami may use analytics and advertising technologies to understand website traffic, measure campaign performance, determine how visitors discover our website, and improve our marketing.

Information collected through these technologies may include website interactions, device information, approximate location derived from technical information, referring sources, and actions taken after interacting with an advertisement.

Third-party advertising and analytics providers may process information according to their own privacy policies.

Third-Party Services

KATZ Miami may use third-party providers to support website hosting, payments, reservations, online ordering, event registration and ticketing, email communications, analytics, advertising, social media, and other business functions.

Information submitted through or shared with these services may also be governed by the privacy policies and terms of the applicable provider.

We encourage users to review the privacy practices of third-party services when appropriate.

How We Share Information

KATZ Miami does not sell personal information in exchange for monetary payment.

We may disclose information to service providers and business partners when reasonably necessary to:

  • Process payments

  • Complete orders

  • Administer reservations

  • Deliver tickets or event services

  • Operate our website

  • Provide customer support

  • Conduct analytics and marketing activities

  • Prevent fraud or misuse

  • Maintain business and financial records

  • Comply with legal obligations

  • Protect the rights, property, safety, or security of KATZ Miami, our guests, employees, or others

We may also disclose information when required by law, court order, subpoena, governmental request, or other lawful process.

Data Retention

We may retain personal and transaction information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, enforce agreements, satisfy legal or tax requirements, prevent fraud, and fulfill other legitimate business purposes.

Retention periods may vary depending on the type of information and applicable requirements.

Data Security

KATZ Miami uses reasonable administrative, organizational, and technical measures designed to protect personal and transaction information.

Payments are facilitated through third-party payment-processing technology designed to securely process online transactions.

However, no website, electronic transmission, storage system, or payment system can be guaranteed to be completely secure.

Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the ability to request access, correction, or deletion of certain information.

You may also:

  • Unsubscribe from promotional email communications

  • Adjust available cookie preferences

  • Contact KATZ Miami regarding privacy-related questions or requests

Certain information may need to be retained when required for legitimate business, transactional, tax, fraud-prevention, or legal purposes.

Photography, Video & Events

Photography and video recording may occur during certain KATZ Miami events and experiences.

Additional notices, event policies, consent provisions, or releases may apply depending on the nature of the event, production, or use of the content.

Guests should review applicable Event & Experience Policies for additional information.

Children’s Privacy

Our general website, online ordering, event marketing, and promotional services are not intentionally directed toward children under 13.

KATZ Miami does not knowingly seek to collect personal information from children under 13 through its general online services.

Certain events may have separate age restrictions, including events restricted to guests 21 years of age or older.

Changes to This Privacy Policy

KATZ Miami may update this Privacy Policy periodically to reflect changes in our services, website functionality, technology, business practices, or applicable requirements.

When changes are made, the updated version will be published on our website and the “Last Updated” date will be revised accordingly.

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Contact

Questions, concerns, or requests regarding this Privacy Policy or the handling of personal information may be submitted through the official KATZ Miami contact page.

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